GXP Systems

Automation Support Managed Service

Our customer wished to consolidate the provision of automation services at their production facilities from multiple vendors to a single source managed service. A similar arrangement was in place at another of the customers’ sites in Ireland.

We offered to work with their site personnel by providing resources, expertise and guidance in the area of managed service provision and develop this offering to the satisfaction of all stakeholders.

In this case study, you will learn how we used our experience in managing a full support manged serviced provision to help our customer achieve their required results, including difficulties and issues that were dealt with.

 

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